Socio-Labor Impact as a Consequence of The Technological Innovations in the Revolution Industry 4.0

Abstract

The adoption of new information technologies and telecommunications within a model of capitalist production has enabled the transformation of work with the purpose of providing services by using digital platforms, and it is precisely the access to the internet what has digitalized our society due to a permanent online connection and the upsurge of business models designed within the digital economy, and because of this, the economy of the Industry 4.0 constitutes a tendency in the new millennium that has transformed supply and demand. Thus, individual citizens can provide personalized services through platforms (apps), which gives them the name of autonomous workers or the so called “Crowdworkers” who belong to platforms such as Rappi, UBER, Beat, Mercadoni, Glovo, Domicilios.com, among others, all of which use their own means to fulfill their work with the aim of providing a better performance with a low cost of production and with more labor independence. Nonetheless, Colombia does not have a set of laws to regulate these workers and to analyze the nature of the bond between the user and the platform itself. It can be said that, under the excuse that the digital platforms promote a new dynamic of entrepreneurship, the worker is being impaired by disguising his true labor plight, which causes the loss of acceptable conditions in regard to salary, security and social benefits, since the worker himself takes the risk of the results of such activities.